Alexander Herrmann
About Alexander Herrmann
Alexander Herrmann is a Solution Engineer at Parloa, specializing in integrating Voice Bots with external systems to improve customer service. He has a background in frontend development and application development, with experience at Sybit GmbH and Fruchtec.
Work at Parloa
Alexander Herrmann has been employed at Parloa as a Solution Engineer since 2022, contributing to the company's operations from Berlin, Deutschland, in a remote capacity. In this role, he specializes in integrating Parloa's Voice Bots with external PBXs and CRMs, aiming to enhance customer service operations. Herrmann focuses on developing custom integrations and add-ons that tailor the Parloa platform to meet specific customer requirements, thereby improving its overall functionality.
Previous Experience at Sybit GmbH
Before joining Parloa, Alexander Herrmann worked at Sybit GmbH as a Solution Developer in Frontend Development from 2021 to 2022. His role involved developing frontend solutions that supported various client projects. Prior to this position, he completed an apprenticeship as an Anwendungsentwickler (Application Developer) at Sybit GmbH from 2018 to 2021, where he gained foundational skills in application development.
Entrepreneurial Background at Fruchtec
In addition to his technical roles, Alexander Herrmann was a founder at Fruchtec from 2021 to 2022. This experience provided him with insights into business operations and entrepreneurship, complementing his technical expertise and enhancing his problem-solving skills in a startup environment.
Technical Expertise and Specializations
Alexander Herrmann possesses specialized knowledge in technologies essential for Voice Bot integration, including SIP Trunking, PSTN, and serverless REST APIs. His expertise in these areas enables him to create seamless user experiences by effectively bridging technology with user satisfaction in his current role at Parloa.