Iryna Yosyk 🇺🇦
About Iryna Yosyk 🇺🇦
Iryna Yosyk is a Team Lead for Professional Service Partners DACH at Parloa, where she focuses on enhancing customer service through innovative technology solutions. With a background in business development and partner enablement, she has held various leadership roles in companies such as Applift and Usercentrics GmbH.
Current Role at Parloa
Iryna Yosyk currently holds the position of Principal Manager Global Partnerships at Parloa, where she has been employed since 2022. In 2024, she took on an additional role as Team Lead - Professional Service Partners DACH. In these roles, she focuses on developing strategic partnerships and enhancing customer service solutions through innovative technology.
Previous Experience in Business Development
Prior to her current roles, Iryna Yosyk worked at Applift in various capacities, including Team Lead - Business Development (Publishers) and Head of Business Development, EMEIA. Her tenure at Applift spanned from 2017 to 2020, during which she contributed to business development strategies and partnership growth in the Berlin Area.
Experience at Usercentrics GmbH
Iryna served as Senior Partner Enablement Manager at Usercentrics GmbH from 2021 to 2022. In this role, she was responsible for enabling partners to effectively utilize Usercentrics' solutions, enhancing their capabilities in the digital landscape.
Educational Background
Iryna Yosyk earned her Master's degree in Innovation and Change from Friedrich Schiller University Jena, where she studied from 2013 to 2015. She also holds a Bachelor's degree in Economics from the National University of Kyiv-Mohyla Academy, which she completed from 2009 to 2013.
Advocacy for Conversational AI
Iryna advocates for the integration of Conversational AI in customer support, aiming to transform traditional customer service experiences. She promotes innovative technology solutions to eliminate common frustrations faced by customers.