Polina Shapovalova
About Polina Shapovalova
Polina Shapovalova is a Talent Sourcer specializing in technology at Parloa in Berlin, Germany. With over two years of experience in talent sourcing, she focuses on connecting individuals with opportunities in AI-driven customer service solutions.
Work at Parloa
Polina Shapovalova currently serves as a Talent Sourcer in the Technology department at Parloa, a position she has held since 2024. Based in Berlin, Germany, she focuses on sourcing top tech talent, particularly in the area of AI-driven customer service solutions. Her role involves identifying and connecting with ambitious individuals to facilitate their professional growth.
Previous Experience in Talent Sourcing
Prior to her current role, Polina worked as a Talent Sourcer at OAK'S LAB from 2022 to 2024. During her two years in this position, she honed her skills in sourcing talent within the technology sector. Her experience in talent sourcing spans over two years, emphasizing her expertise in connecting skilled professionals with opportunities in the tech industry.
Background in Customer Service and Sales
Polina has a diverse professional background that includes experience as a Front Desk Manager at Empirent a.s. from 2019 to 2020. In this role, she managed customer interactions and provided support. Additionally, she worked as a Sales Assistant at Holding HP TRONIC from 2020 to 2021, where she gained valuable insights into customer service and sales processes.
Education and Expertise
Polina holds a Bachelor's degree in International Territorial Studies from Vysoká škola obchodní v Praze, where she studied from 2017 to 2019. She also attended Charles University, focusing on Humanities/Humanistic Studies for one year from 2016 to 2017. Her educational background complements her expertise in talent sourcing, particularly in the technology sector.