Teresa Behr
About Teresa Behr
Teresa Behr is a Senior Solution Engineer at Parloa, specializing in post-sales support and customer experience strategies. She has a diverse background in engineering and technical training, having held various roles in companies such as C3 AI, AWS, and STIHL Inc.
Work at Parloa
Teresa Behr currently serves as a Senior Solution Engineer (Post Sales) at Parloa, a position she has held since 2022. In this role, she advises customers on integrating backend systems with Parloa through REST interfaces. She designs complex customer experience strategies and assists clients in implementing these strategies using the Parloa platform. Additionally, she collaborates with various teams to clarify customer requirements and facilitate communication between engineers and clients. Her responsibilities also include troubleshooting highly technical issues within telephony systems and core products.
Previous Experience at C3 AI
Before joining Parloa, Teresa Behr worked at C3 AI as a Senior Technical Trainer for nine months in 2022, based in Munich, Bavaria, Germany. In this capacity, she was involved in training initiatives, focusing on technical aspects of the company's offerings. She also held a position as a Technical Trainer at C3 AI in 2021 for nine months in the United States, where she contributed to the development and delivery of training programs.
Education and Expertise
Teresa Behr holds a Master of Science (MS) in Mechanical Engineering from Paderborn University, where she concentrated on Mechatronics, Reliability Engineering, and Material Sciences. She also earned a Bachelor of Arts (B.A.) degree in English and German Studies from Boston College. Her educational background provides her with a strong foundation in both technical and linguistic disciplines, enhancing her capabilities in engineering and communication.
Background in Academia
Teresa Behr has a significant academic background, having worked as a Research Associate and Academic Staff at Universität Paderborn from 2011 to 2012 and again from 2012 to 2016. During this time, she contributed to various research projects and supported academic programs. Additionally, she served as a Technical English Instructor at the same university from 2010 to 2015, where she taught English language skills to engineering students.
Technical Roles and Projects
Throughout her career, Teresa Behr has held various technical roles. She worked as a Data Engineer at Amazon Web Services (AWS) from 2020 to 2021 and as a Project Engineer/Data Engineer at BENTELER Steel/Tube GmbH from 2018 to 2019. In these positions, she developed her skills in data management and engineering, contributing to projects that required technical expertise and problem-solving abilities. She also benchmarked alternative LLM-based solutions against traditional state-machine NLU systems, showcasing her analytical skills.