Jolly Anand
About Jolly Anand
Jolly Anand is a CDD Analyst at Payconiq International, specializing in Anti-Money Laundering and Customer Due Diligence. With a background in client onboarding and customer relationship management, Anand has held various roles in the financial services sector, including positions at American Express and IBM.
Work at Payconiq
Currently, Jolly Anand serves as a CDD Analyst at Payconiq International, a role he has held since 2022. Located in Amsterdam, North Holland, he focuses on Anti-Money Laundering (AML) and Customer Due Diligence (CDD) within the financial services sector. His responsibilities include conducting risk assessments and validation processes to ensure compliance with regulatory standards. Jolly emphasizes customer satisfaction and quality assurance in his work, contributing to the organization's commitment to maintaining high service standards.
Previous Experience at Panforte
Before joining Payconiq, Jolly Anand was a Small Business Owner at Panforte from 2021 to 2022. This role took place in Almere, Flevoland, Netherlands, where he managed various aspects of the business. His experience in this position enhanced his skills in client onboarding and customer relationship management, which are essential for fostering strong client connections and ensuring a positive customer experience.
Career at American Express
Jolly Anand worked as a Lead Operations Analyst at American Express from 2014 to 2017 in Gurgaon, India. In this role, he was responsible for overseeing operational processes and ensuring efficiency within the team. His tenure at American Express allowed him to develop strategic planning and change management capabilities, which have been beneficial in his subsequent roles.
Experience at IBM
Prior to his role at American Express, Jolly Anand was a Senior Customer Care Executive at IBM from 2010 to 2014, also in Gurgaon, India. This position involved direct interaction with customers, focusing on delivering quality service and support. His experience at IBM laid the groundwork for his expertise in customer satisfaction and relationship management.
Education and Expertise
Jolly Anand holds a Bachelor in Business Administration with a focus on Sales and Marketing from Bharati Vidyapeeth University, where he studied from 2007 to 2010. His educational background, combined with his professional experience, has equipped him with strong skills in client onboarding, customer relationship management, and a deep understanding of compliance issues related to Anti-Money Laundering (AML) and Customer Due Diligence (CDD).