Stéven Le Manac'h
About Stéven Le Manac'h
Stéven Le Manac'h is a Business Process Lead currently working at Payconiq in Amsterdam, where he has been since 2021. He has a background in customer service and training, with previous roles at Booking.com and a passion for media and music.
Current Role at Payconiq
Stéven Le Manac'h serves as the Business Process Lead at Payconiq, a role he has held since 2021. In this position, he is responsible for overseeing business processes and ensuring operational efficiency within the organization. His work is integral to the company's strategic initiatives and contributes to the overall effectiveness of Payconiq's services.
Previous Experience at Payconiq
Prior to his current role, Stéven Le Manac'h worked at Payconiq as a Support Expert from 2019 to 2021. He also briefly served as Team Lead Support & Trainer in 2021 for two months. His experiences at Payconiq have equipped him with a comprehensive understanding of customer support and training within the fintech sector.
Professional Background at Booking.com
Stéven Le Manac'h has a notable background with Booking.com, where he held two positions. He worked as an Executive Customer Service representative in 2017 for eight months and later served as a Trainer in 2018 for ten months. His roles at Booking.com involved direct customer interaction and staff training, enhancing his skills in service delivery and team development.
Educational Background
Stéven Le Manac'h studied at Studio Ecole de France, where he focused on Animateur radio. He completed a two-year program from 2005 to 2007, achieving the qualification of Animateur en expression radiophonique. This educational background reflects his early interest in media and communication.
Passion for Media and Music
Stéven Le Manac'h has a strong passion for media, having worked as a radio speaker and program manager. He creates and shares music playlists with friends, indicating a personal connection to music. His experiences in various media roles highlight his commitment to communication and cultural exchange.