PerfectServe
PerfectServe offers a comprehensive suite of healthcare communication and scheduling solutions, serving hospitals, medical practices, and various healthcare roles with a 100% cloud-based platform.
PerfectServe Services
PerfectServe offers a comprehensive range of services to support healthcare communication and scheduling needs. These services include Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and Integrations. Each service is designed to enhance efficiency and streamline workflows across various healthcare roles, from physicians and nurses to IT and finance departments. The platform ensures secure, HIPAA-compliant communication through video, voice, and text messaging.
PerfectServe Products
PerfectServe provides several key products that cater to different aspects of healthcare operations. These products are Clinical Communication & Collaboration, Medical Answering Service, Provider & Staff Scheduling, Healthcare Operator Console, and extensive Integrations. Their flagship products aim to unify communications, streamline care coordination, and replace outdated technologies with advanced, cloud-based solutions. PerfectServe Unite offers a unified platform that consolidates all communication and scheduling functionalities.
PerfectServe Integrations
PerfectServe supports over 250 integrations with various clinical, IT, and telecom systems. These integrations aim to unify communications and streamline care coordination across healthcare facilities. The platform seamlessly integrates with EHRs, schedules, directory services, bed systems, nurse call systems, and telecom, ensuring a smooth and efficient workflow for healthcare providers.
PerfectServe History
PerfectServe has been in business for over 25 years, providing innovative healthcare communication and scheduling solutions. Throughout its history, the company has served over 500 hospitals and 30,000 healthcare organizations. PerfectServe is known for its cloud-based platform that reduces administrative burden and supports mobile workflows. The company has earned industry recognition, including a 'Best in KLAS' rating for Physician Scheduling in 2024 and being named a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration.
PerfectServe Cloud-Based Platform
PerfectServe's platform is 100% cloud-based, designed to reduce administrative burden and support mobile workflows. The platform employs Dynamic Intelligent Routing® to ensure messages are delivered to the right person at the right time. This system enhances provider wellness and increases productivity through automated scheduling workflows. It also offers a cloud-based operator console for hospital call and transfer centers, replacing legacy on-prem technology with a more efficient solution.