Pillar
Pillar, based in Austin, TX and founded in 2021, is a digital-first health navigation platform that enhances healthcare engagement and literacy through a comprehensive, white-labeled platform designed for healthcare organizations.
Company Overview
Pillar is a healthcare services company based in Austin, TX, with a team of 5 members. Launched in 2021, Pillar operates in both physical and remote environments. As a participant in the Y-Combinator S21 batch, Pillar focuses on improving health literacy and motivating individuals through personalized health education. The company's primary mission is to enhance health outcomes by providing scalable engagement and learning solutions for healthcare organizations.
Digital Health Navigation Platform
Pillar offers a white-labeled platform that empowers organizations to scale their resources effectively by connecting individuals to a variety of digital benefits, programming, and content. The platform centralizes access to benefits, vendors, training, and content, capturing important utilization and NPS data. It supports primary care, disease management, and value-based care. Additionally, the platform automates programming to reduce the time spent by care teams, thus driving improved outcomes through targeted engagement and interventions.
Partner Engagement and Solutions
Pillar partners with healthcare and employee benefits organizations, transforming member experiences through its sophisticated navigation workflows. The platform enables efficient scaling of behavioral health support across populations by staffing and flexibly placing certified providers. This approach ensures that partners can deliver best-in-class satisfaction and outcomes to their members with real-time insights and continuous data collection.
Mission and Vision
Pillar is driven by a mission to improve global health literacy and motivate individuals to take their next best action through personalized health education. By leveraging continuous data collection and real-time insights, Pillar supports informed decision-making at both the population and individual levels. The ultimate goal is to empower populations with the necessary information, tasks, and tools to achieve superior health outcomes.
Industry and Market Presence
Currently active in the United States and Canada, Pillar offers a digital-first health navigation system backed by top-tier investors including Y Combinator and Streamlined Ventures. The company's strategic focus on remote and fully remote operations enables it to serve a broad market, including healthcare organizations and employee benefits providers. Pillar's nationwide network of Board Certified coaches further solidifies its market presence, making it a crucial player in the healthcare services industry.
