Kara Clarke
About Kara Clarke
Kara Clarke is a Customer Care Administrator at Pillar Biosciences Incorporated, bringing over 15 years of experience in customer operations and support. She holds a Bachelor of Science in Sociology and an Associate of Science in Social Science/Paralegal Studies, and is focused on process improvement within the Supply Chain organization.
Current Role at Pillar Biosciences
Kara Clarke has been serving as a Customer Care Administrator at Pillar Biosciences Incorporated since 2020. In this role, she applies her strong analytical and business communication skills to enhance customer support processes. Clarke demonstrates a high level of initiative and a proactive approach, contributing to the efficiency of the customer care team.
Previous Experience in Customer Operations
Prior to her current position, Clarke worked at Hewlett-Packard as a Customer Operations Analyst from 2010 to 2020. During her decade-long tenure, she focused on improving customer service processes and operations. Before that, she held roles at 3Com as an Order Management Representative and at Bio-Rad Laboratories as Customer Support for International Markets.
Educational Background
Kara Clarke studied at Fisher College, where she earned an Associate of Science (A.S.) in Social Science with a focus on Paralegal Studies. She furthered her education at Worcester State University, obtaining a Bachelor of Science (BS) in Sociology. Her academic background supports her career focus on process improvement within the Supply Chain organization.
Career Development and Skills
Clarke has developed strong analytical and business communication skills throughout her career. She has a clear focus on process improvement and demonstrates self-motivation and enthusiasm in her roles. Her willingness to engage in all team functions has contributed to her effectiveness in customer care and operations.
Work History Overview
Kara Clarke's work history includes positions at Artesyn Technologies as a Customer Account Representative from 2005 to 2007, and at Bio-Rad Laboratories from 2002 to 2005. Her diverse experience in customer support and operations spans nearly two decades, showcasing her commitment to enhancing customer experiences.