Podium
Podium is a B2B company based in Lehi, Utah, offering a comprehensive lead management and communication platform designed to enhance local business operations.
Company Overview
Podium, founded in 2014, is a B2B company headquartered in Lehi, Utah. With backing from Accel, Summit Partners, GV (formerly Google Ventures), and Y Combinator, the company has gained recognition through awards such as Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. Podium offers an all-in-one lead management and communication platform that serves over 100,000 local businesses in the United States, America/Canada, and remote regions.
Products and Services
Podium provides an integrated platform with features to help businesses rank higher on Google, consolidate lead channels, and automate responses using AI. Businesses can communicate with customers via calls and texts from both web and mobile apps. The platform includes tools for reviews, webchat, text marketing, inbox management, phone services, contact management, and payments. It integrates with over 200 apps, driving repeat business through bulk messaging and enabling efficient management of customer interactions.
Industry Solutions
Podium offers tailored solutions for various industries including automotive, health & wellness, home services, and retail. The company's platform is designed to help these businesses improve customer engagement and streamline communications. With features like text marketing campaigns boasting a 98% open rate and the ability to collect payments through text or in-person, Podium provides comprehensive tools to enhance business operations and customer satisfaction across these sectors.
Mobile App and Tools
Podium’s mobile app enables business management on-the-go, providing a unified inbox to handle all customer interactions from a single dashboard. The app supports sending payment links, calls, bulk messages, and text campaigns directly from a mobile device. Businesses can also make and receive calls using the phones feature within Podium, facilitating seamless customer communication and engagement.
Y Combinator and Investment
Podium was part of the Y Combinator Winter 2016 batch. The company has attracted substantial investment from prominent firms such as Accel, Summit Partners, and GV (formerly Google Ventures). These relationships have helped support Podium’s growth and development, allowing it to scale its services and expand its offerings to a wide range of local businesses.