Alexandra Dayes
About Alexandra Dayes
Alexandra Dayes is a Salesforce Administrator with a strong background in Customer Relationship Management and data analysis. She holds a Bachelor's degree in Statistics from Brigham Young University and has worked in various roles at companies such as Nu Skin Enterprises, Mozenda, and Podium.
Work at Podium
Alexandra Dayes currently serves as a Salesforce Administrator at Podium, a position she has held since 2021. In this role, she utilizes her expertise in Customer Relationship Management (CRM) to enhance customer satisfaction and retention. Prior to her current role, she worked as a Product Specialist at Podium from 2019 to 2021, where she contributed to product development and customer engagement strategies. Her experience at Podium highlights her commitment to improving customer experiences through effective software solutions.
Education and Expertise
Alexandra Dayes holds a Bachelor's degree in Statistics from Brigham Young University, which she completed from 2012 to 2018. This educational background provides her with a strong foundation in data analysis and quantitative skills. Her expertise extends to advanced technical skills, including proficiency in Xpath and Regular Expression, which are essential for software development and data manipulation. This combination of education and technical skills supports her roles in customer success and Salesforce administration.
Background
Before joining Podium, Alexandra Dayes gained valuable experience in various roles. She worked at Nu Skin Enterprises as a Global Product Marketing Intern for five months in 2017, where she was involved in marketing initiatives. Following this, she joined Mozenda, where she held two positions: Technical Support Specialist from 2017 to 2018 and Client Success Manager from 2018 to 2019. These roles helped her develop a strong understanding of customer needs and technical support.
Professional Experience
Alexandra Dayes has a diverse professional background that includes roles in marketing, technical support, and customer success. Her career began with an internship at Nu Skin Enterprises, followed by positions at Mozenda, where she worked as a Technical Support Specialist and later as a Client Success Manager. Her transition to Podium allowed her to leverage her skills in Salesforce administration and product specialization, demonstrating her adaptability and growth in the tech industry.