Alexis Fotheringham
About Alexis Fotheringham
Alexis Fotheringham serves as the Customer Success Director for Enterprise Accounts at Podium and has held various customer success roles at Instructure and Pluralsight since 2017.
Work at Podium
Alexis Fotheringham serves as the Customer Success Director for Enterprise Accounts at Podium. In this role, she focuses on enhancing customer relationships and ensuring successful outcomes for enterprise clients. She has been with Podium since 2020, contributing to the company's mission of improving customer interactions through innovative solutions. Her experience in managing enterprise accounts allows her to implement strategies that drive customer satisfaction and retention.
Current Role at Pluralsight
Since 2021, Alexis Fotheringham has held the position of Enterprise Customer Success Manager at Pluralsight. In this capacity, she is responsible for overseeing the success of enterprise clients, ensuring they derive maximum value from Pluralsight's offerings. Her role involves collaborating with clients to address their needs and challenges, fostering a strong partnership that promotes growth and engagement.
Experience at Instructure
Alexis Fotheringham has been a Customer Success Manager at Instructure since 2017. During her tenure, she has worked to enhance customer satisfaction and support the implementation of Instructure's educational technology solutions. Her experience in this role has equipped her with valuable insights into customer needs and the education sector.
Professional Background
Alexis Fotheringham has built a career in customer success management, with a focus on enterprise accounts. Her professional journey includes significant roles at Podium, Pluralsight, and Instructure, where she has developed expertise in customer relationship management and account strategy. Her work spans various industries, primarily in technology and education, contributing to her comprehensive understanding of customer needs.