Alfred Drummond
About Alfred Drummond
Alfred Drummond is a Regional Sales Director at Podium, specializing in customer service skills and online reputation enhancement for the HVAC and plumbing sectors. He has over a decade of experience in business development and has previously held roles at JB Hi-Fi and Brainchild Co.
Current Role at Podium
Alfred Drummond serves as the Regional Sales Director at Podium, a position he has held since 2021. In this role, he focuses on developing business strategies tailored for small to medium enterprises, particularly in the HVAC, plumbing, and home service sectors. His responsibilities include enhancing customer service skills and improving online reputation for businesses within these industries.
Previous Experience at Podium
Before his current role, Alfred Drummond worked at Podium as an Account Executive - Home Services from 2020 to 2021. He also held the position of Account Development Manager from 2019 to 2020. His tenure at Podium has provided him with extensive experience in account management and business development within the home services sector.
Career Background
Alfred Drummond has a diverse career background that includes roles in various companies. He worked at JB Hi-Fi as a Software Assistant from 2007 to 2009 and served as a Business Development Executive at Brainchild Co. from 2015 to 2017. His experiences across these roles have contributed to his expertise in sales and customer service.
Education and Expertise
Alfred Drummond studied at AIM Education & Training, where he earned a Graduate Certificate in Business, Management, Marketing, and Related Support Services from 2018 to 2019. His educational background complements his decade of personal experience running a small business, enhancing his ability to support small to medium business owners in the HVAC and plumbing sectors.