Amanda Degner
About Amanda Degner
Amanda Degner is a Customer Success Manager with over 10 years of experience in leadership and project management. She has a strong focus on building client relationships and specializes in enhancing customer journeys through operational improvements.
Current Role at Podium
Amanda Degner serves as a Customer Success Manager at Podium, a position she has held since 2023. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. Her responsibilities include identifying operational challenges and implementing solutions to improve customer journeys. This position builds on her previous experience at Podium, where she worked as a Retention Specialist for six months in 2023.
Previous Experience at Accuity
Amanda Degner worked at Accuity from 2021 to 2023, where she held the positions of Support Specialist and Senior Support Specialist. During her time as a Support Specialist, she contributed to customer support operations for one year. She then advanced to the role of Senior Support Specialist, where she worked for ten months. Her experience at Accuity strengthened her skills in client-focused environments and operational problem-solving.
Leadership Experience at GameStop
Amanda Degner spent nine years at GameStop, from 2011 to 2020, where she held the position of Store Manager Mentor and Multi Unit Leader in Chicago, Illinois. In this capacity, she developed her leadership and project management skills while overseeing multiple store locations. Her experience in this role contributed to her expertise in building relationships and managing teams effectively.
Educational Background
Amanda Degner studied at Grand Rapids Community College from 2012 to 2014. During her two years at the institution, she gained foundational knowledge and skills that have supported her career in customer success and project management. Her education has played a role in her ability to navigate client-focused environments.
Expertise in Customer Success
Amanda Degner has over ten years of experience in leadership and project management, with a strong focus on customer success. She specializes in identifying operational problems and providing solutions that enhance customer journeys. Her extensive background in client-focused roles has equipped her with the skills necessary to build and maintain strong relationships with clients.