Christina Woodcock
About Christina Woodcock
Christina Woodcock is a Product Support Specialist at Podium, where she has worked since 2022. She has a background in customer service and a strong passion for technology, which she developed through self-teaching and formal education.
Work at Podium
Christina Woodcock has been employed at Podium as a Product Support Specialist since 2022. In this role, she utilizes her technical knowledge and customer service skills to assist users with product-related inquiries. Her responsibilities include providing tech support and ensuring customer satisfaction through various communication channels.
Previous Experience at Sitel Group
Before joining Podium, Christina worked at Sitel Group as a Customer Service Representative from 2021 to 2022. During her five-month tenure, she gained experience in customer interaction and support, which contributed to her skills in addressing client needs effectively.
Education and Expertise
Christina studied at Gwinnett Technical College, where she earned an Associate's degree in Information Technology from 2019 to 2021. Her education provided her with foundational knowledge in technology, which she has built upon through self-teaching and practical experience.
Background in Technology
Christina has a strong passion for computers and technology, which she began exploring in 2013 when she built her first computer. This experience marked the start of her journey into the tech field. She continues to leverage her self-taught skills to provide tech support and assist others.
Customer Support Skills
Christina enjoys combining her computer skills with customer interaction. She engages with clients through various communication channels, including phone, chat, and email. Her approach focuses on helping others and ensuring they receive the support they need.