Collin Gordon
About Collin Gordon
Collin Gordon is a Product Support Specialist currently employed at Podium since 2021. He holds a Bachelor's degree in Information Technology from Utah Valley University and has previous experience in various roles within the financial and technology sectors.
Current Role at Podium
Collin Gordon serves as a Product Support Specialist at Podium, a position he has held since 2021. In this role, he is responsible for providing assistance and support for Podium's product offerings. His work involves troubleshooting issues, assisting customers with product inquiries, and ensuring a high level of customer satisfaction. His experience in product support contributes to the overall effectiveness of the team.
Previous Experience at DigiCert, Inc.
Before joining Podium, Collin worked at DigiCert, Inc. as an Associate Authentication Analyst from 2020 to 2021. His role involved analyzing authentication processes and ensuring compliance with security standards. This position provided him with valuable insights into digital security and authentication, which are essential in today's technology-driven environment.
Educational Background in Information Technology
Collin Gordon earned a Bachelor's degree in Information Technology from Utah Valley University, where he studied from 2016 to 2020. His education provided him with a strong foundation in IT principles, systems, and practices, equipping him with the skills necessary for his roles in various technology and support positions.
Work Experience at Nebo Credit Union
Collin gained practical experience at Nebo Credit Union, where he held two positions. He worked as a Bank Teller from 2015 to 2019, providing customer service and handling transactions. Additionally, he served as an IT Intern from 2018 to 2019, where he supported the IT department and gained hands-on experience in technology operations.
Additional Roles in the Financial Sector
In addition to his roles at Nebo Credit Union, Collin worked as a Proposal Specialist at Blue Raven Solar for three months in 2019 and as a Service Center Representative at Mountain America Credit Union for three months in 2019. These positions allowed him to develop skills in customer service and proposal management within the financial services sector.