Conor Ivory
About Conor Ivory
Conor Ivory is a Manager in Account Management with a strong background in customer success and technical support. He has worked at various companies, including Podium and SAP, and holds a Bachelor of Science in Electronic Engineering and a Master of Engineering with Business from University College Dublin.
Current Role at Podium
Conor Ivory currently serves as Manager of Account Management at Podium, a position he has held since 2023 in Melbourne, Victoria, Australia. In this role, he is responsible for overseeing account management strategies and ensuring customer satisfaction. His focus is on leveraging his technical and business skills to drive success for clients.
Previous Experience at Podium
Conor Ivory has held multiple roles at Podium. He worked as Team Lead for Customer Success from 2022 to 2023 for four months, and as Strategic Customer Success Manager from 2021 to 2022 for one year. His experiences at Podium have equipped him with a strong understanding of customer needs and the importance of delivering effective solutions.
Professional Background
Before joining Podium, Conor Ivory worked at SMSGlobal as Technical Account Director and Product Manager from 2019 to 2021 in Melbourne, Australia. He also served as a Technology Consultant at SAP from 2016 to 2019 and as a Center of Expertise Support Engineer (Intern) in 2015. His roles have involved solving technical issues and ensuring customer success with enterprise clients.
Education and Qualifications
Conor Ivory studied at University College Dublin, where he earned a Bachelor of Science in Electronic Engineering from 2011 to 2014 and a Master of Engineering with a focus on Engineering and Business from 2014 to 2016. He also completed his Leaving Certificate at Presentation College Bray from 2005 to 2011. His educational background supports his technical and business acumen.
Skills and Expertise
Conor Ivory possesses strong communication skills that foster trust and confidence among clients. He combines technical expertise with business knowledge to ensure project success and high-quality delivery. His track record includes effectively addressing challenging technical issues and securing customer success with enterprise clients.