Diana San Juan
About Diana San Juan
Diana San Juan is a Revenue Operations Manager with extensive experience in sales operations and business analytics across various industries. She holds degrees in Psychology and Accounting & Financial Planning and is certified in Six Sigma DMAIC Green Belt.
Current Role at Podium
Diana San Juan serves as the Revenue Operations Manager at Podium, a position she has held since 2022. In this role, she focuses on optimizing revenue processes and enhancing operational efficiency within the organization. Prior to her current position, she worked as a Senior Sales Operations Analyst at Podium for 11 months, where she contributed to sales strategy and operational improvements.
Previous Experience
Diana has a diverse professional background, having held various roles in multiple organizations. She began her career as a Client Account Manager at ASEC International in 2005. She then worked as a Sales Consultant at Telstra and as a Legal Services Administrator at VicRoads. Her experience also includes positions at General Cable Asia Pacific and Corning Incorporated, where she specialized in sales operations and business operations for several years.
Education and Qualifications
Diana holds a Bachelor of Arts in Psychology from the University of the Philippines, which she completed from 2000 to 2005. She also pursued further education at Swinburne University of Technology, earning a Bachelor of Business in Accounting & Financial Planning from 2021 to 2023. Additionally, she is certified in Six Sigma DMAIC Green Belt, which supports her focus on business process improvement.
Technical Skills and Expertise
Diana possesses advanced skills in MS Excel and MS PowerPoint, which enhance her data presentation and analysis capabilities. She serves as the Subject Matter Expert for the APAC region in business analytics and CRM tools, including SalesForce.com, PowerBI, SAP NetWeaver Business Warehouse (SAP BW), and SAP S4 Hana. Her expertise spans customer service, sales and operations planning, account management, supply chain, logistics, and manufacturing.
Professional Development
Throughout her career, Diana has engaged in various roles that have contributed to her professional development. She has worked in different capacities across multiple industries, gaining valuable insights and skills. Her commitment to continuous improvement is evident in her focus on business process enhancement and her pursuit of relevant educational qualifications.