Emily Sleater
About Emily Sleater
Emily Sleater serves as the Sr. Manager of Vendor Operations at Podium, a position she has held since 2022. She has a background in customer success and account management, with previous roles at Podium, State Farm, and Gartner.
Current Role at Podium
Emily Sleater serves as the Senior Manager of Vendor Operations at Podium, a position she has held since 2022. In this role, she oversees vendor relationships and operations, ensuring that the company's operational needs are met efficiently. Her experience at Podium has allowed her to develop a comprehensive understanding of the company's operational framework and vendor management strategies.
Previous Experience at Podium
Prior to her current role, Emily held two positions at Podium. She worked as a Customer Success Manager for 11 months in 2020, where she focused on enhancing customer satisfaction and retention. Following this, she advanced to the role of Manager, SMB Customer Success, from 2020 to 2022. In this capacity, she managed customer success initiatives for small and medium-sized businesses, contributing to the overall growth of the customer base.
Experience at State Farm
Emily worked at State Farm as an Insurance Producer-Account Manager from 2014 to 2016. In this role, she was responsible for managing client accounts and providing insurance solutions tailored to customer needs. Her experience in the insurance sector equipped her with skills in client management and relationship building.
Experience at Gartner
From 2016 to 2019, Emily was employed at Gartner as a Client Relationship Associate. In this position, she focused on maintaining and enhancing client relationships, ensuring that clients received the necessary support and resources. Her tenure at Gartner contributed to her expertise in client engagement and service delivery.
Education and Expertise
Emily Sleater earned a Bachelor of Science degree in Strategic Communication from the University of Utah. This educational background has provided her with a solid foundation in communication strategies, which she applies in her professional roles, particularly in customer success and vendor operations.