Harmony Cadiente
About Harmony Cadiente
Harmony Cadiente is a Sales Development Representative at Podium, specializing in assisting HVAC businesses with the Podium platform. She has a background in sales and customer service, with previous roles at Greenix Pest Control and SafeStreets USA.
Current Role at Podium
Harmony Cadiente serves as a Sales Development Representative at Podium, a position she has held since 2021. In this role, she specializes in assisting HVAC businesses with the implementation of the Podium platform. Her focus is on enhancing operational efficiency for these clients. Harmony engages with a significant number of small to medium businesses daily, utilizing Salesforce to manage and prospect between 45 to 60 leads.
Previous Experience in Sales and Customer Service
Before joining Podium, Harmony worked as a Route Sales Manager at Greenix Pest Control and Exterminator Services for three months in 2020. Her responsibilities included managing sales routes in Columbus, Ohio. Prior to that, she spent two years as a Customer Service Representative at SafeStreets USA from 2018 to 2020 in Rexburg, Idaho. These roles provided her with a solid foundation in customer interaction and sales management.
Achievements in Business Development
Harmony has successfully facilitated over $400,000 in potential business for HVAC clients through her efforts in setting up appointments and addressing client objections. Her ability to navigate client concerns has contributed to significant business growth for her clients, showcasing her effectiveness in sales development.
Educational Background
Harmony studied at Brigham Young University, where she earned a Bachelor's degree in Sociology. Her academic journey spanned from 2014 to 2021, providing her with insights into social dynamics that may inform her approach in sales and customer relations.