Jesus Andres Velazquez Castro
About Jesus Andres Velazquez Castro
Jesus Andres Velazquez Castro is a Customer Success Manager with extensive experience in account management and content creation. He has worked with several companies, including Groupon and Podium, and has developed a strong social media presence as a content creator on Instagram.
Current Role at Podium
Jesus Andres Velazquez Castro serves as a Customer Success Manager at Podium, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and retention by ensuring clients effectively utilize Podium's services. His commitment to customer success is evident in his recent recognition as the Retention Customer Success Manager of the Month in February 2024.
Previous Experience at Groupon
Prior to his current role, Jesus worked at Groupon in various capacities. He served as an Account Manager from 2019 to 2021, followed by a role as Senior Account Manager from 2021 to 2022. During his tenure, he managed client relationships and contributed to the company's growth through effective account management strategies.
Educational Background
Jesus studied at Loyola University Chicago, where he earned a Bachelor of Business Administration with a focus on International Business. His studies spanned from 2014 to 2018, equipping him with a solid foundation in business principles and practices.
Content Creation and Social Media Expertise
In addition to his managerial roles, Jesus is an active content creator on Instagram, where he has amassed over 170,000 followers in just five months. His expertise includes innovative 'unboxing' techniques for promoting and reviewing technology gadgets and accessories. This experience reflects his strong understanding of social media dynamics and audience engagement.
Multilingual Capabilities
Jesus is fluent in English and Spanish, and he is proficient in French. His multilingual abilities enhance his communication skills and allow him to engage with a diverse audience, both in his professional roles and as a content creator.