Josefina Altamiranda
About Josefina Altamiranda
Josefina Altamiranda is an Enterprise Customer Success Manager with a background in customer success roles at Smartsheet and Podium. She holds a Bachelor's degree from Thomas Aquinas College and a Master's degree from Boston University.
Current Role at Podium
Josefina Altamiranda serves as the Enterprise Customer Success Manager at Podium. She has held this position since 2022. In her role, she focuses on ensuring customer satisfaction and success for enterprise-level clients, leveraging her extensive experience in customer success management.
Previous Experience at Smartsheet
Josefina Altamiranda worked at Smartsheet in various capacities. She served as the Lead Customer Success Manager for Select Accounts for four months in 2021, following her role as Lead Customer Success Associate for five months in the same year. Additionally, she was a Customer Success Associate from 2020 to 2021 for one year, all based in Boston, Massachusetts.
Background in Hospitality Management
Josefina Altamiranda has a background in hospitality management. She worked as a Graduate Teaching Assistant at Boston University for eight months from 2018 to 2019. Prior to that, she held positions such as Sales Coordinator at Boston Park Plaza and Housekeeping Guest Service Manager at Hyatt Centric Faneuil Hall Boston in 2019.
Educational Qualifications
Josefina Altamiranda earned a Bachelor of Arts in Liberal Arts and Sciences from Thomas Aquinas College, completing her studies from 2014 to 2018. She furthered her education by obtaining a Master's degree in Hospitality Administration/Management from Boston University, where she studied from 2018 to 2019.
Experience in Food Service Management
Josefina Altamiranda worked as a Kitchen Supervisor at Bon Appétit Management Company from 2016 to 2018 in Santa Paula, California. This role contributed to her skills in management and customer service within the food service industry.