Josie Hefner
About Josie Hefner
Josie Hefner is an Onboarding Manager at Podium, where she has worked since 2022. She has a diverse work history that includes roles in customer service, coordination, and reception, along with significant experience in high-stress environments.
Work at Podium
Josie Hefner serves as the Onboarding Manager at Podium, a position she has held since 2022. In this role, she is responsible for facilitating the onboarding process for new employees, ensuring they are integrated effectively into the company. Her experience in high-stress situations aids her in managing the complexities of onboarding, contributing to a smooth transition for new hires. Podium is located in Lehi, Utah, where Hefner utilizes her skills to enhance the employee experience.
Previous Employment History
Before joining Podium, Josie Hefner held various positions across multiple organizations. She worked as a Lock Desk Coordinator at Intercontinental Capital Group from 2020 to 2022. Prior to that, she was a Customer Service Representative at Bluegreen Vacations for eight months in 2017. Hefner also served as a Health Benefits Consultant at ADP for three months in 2016 and as a Secondary Marketing Assistant at First Federal Bank for one year from 2020 to 2021. Her diverse work history includes roles in customer service, reception, and data entry.
Missionary Service and Skills Development
Josie Hefner completed an 18-month missionary service with The Church of Jesus Christ of Latter-day Saints from 2014 to 2016. This experience involved working with individuals from diverse backgrounds, which enhanced her communication and interpersonal skills. The challenges faced during her missionary work contributed significantly to her personal and professional development, making it one of her most significant qualifications.
Education and Qualifications
Josie Hefner studied at Valencia College, where she focused on American Sign Language (ASL) and earned an Associate of Arts degree from 2018 to 2023. Her education has equipped her with valuable skills that complement her professional experience. The knowledge gained during her studies supports her ability to communicate effectively in various settings.
Diverse Work Experience
Josie Hefner has a varied work history that includes roles in customer service, reception, and scheduling. She worked as a Desk Receptionist at Anderson and Moopen Orthodontics LLC for one year in 2018 and as a Sales Associate at Badcock and More for two months in 2016. This diverse background has provided her with a broad skill set and the ability to adapt to different work environments.