Kaiah Nelson
About Kaiah Nelson
Kaiah Nelson is a Finance Intern at Podium, where she has developed processes for churn reporting and automated expense reporting. She has a background in finance and economics from Utah State University and has held various positions in customer service and tutoring.
Work at Podium
Kaiah Nelson has been working as a Finance Intern at Podium since 2021. In this role, she has contributed to the financial analysis and reporting processes. She created a scalable process for churn reporting in collaboration with the accounting team. Additionally, she automated expense reporting by vendor, which enabled the Financial Planning and Analysis (FP&A) team to achieve budget savings across all departments. Her responsibilities also included conducting in-depth customer cohort retention analysis using Excel to evaluate the impact of product adoption on various financial metrics.
Education and Expertise
Kaiah Nelson studied at Utah State University, where she earned a Bachelor of Science degree in Finance, Economics, and Marketing from 2018 to 2022. Her academic background has provided her with a solid foundation in financial principles and analytical skills. This education supports her current role in finance, where she applies her knowledge to real-world financial challenges and reporting.
Background
Kaiah Nelson has a diverse work history that includes various roles in finance and customer service. She worked as a Supervisor at Chick-fil-A-Franchise from 2016 to 2018 and as a Call Agent at Rapid Financial Solutions for two months in 2018. She also served as a Personal Tutor at Utah State University from 2020 to 2021. In addition to her current role as a Finance Intern, she has been an Ambassador at Utah State University - Jon M. Huntsman School of Business since 2019.
Achievements
During her time at Podium, Kaiah Nelson has made significant contributions to financial reporting and analysis. She maintained critical monthly reports on commissions, expense data, and Monthly Recurring Revenue (MRR) for both monthly and quarterly reporting. Her work has included assisting in the analysis of customer success representatives' books of business to determine retention performance, which is essential for calculating quarterly bonuses.