Kelli Rutledge
About Kelli Rutledge
Kelli Rutledge is a Customer Success Manager at Podium, where she has worked since 2019. She has prior experience as an Account Development Manager at Podium and as an Executive Assistant Office Manager at South Mountain Community Church.
Current Role at Podium
Kelli Rutledge currently serves as a Customer Success Manager at Podium, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Podium's services. Her responsibilities include managing client relationships, addressing customer inquiries, and facilitating the successful implementation of Podium's solutions. Kelli's experience in customer success enables her to effectively support clients in achieving their business objectives.
Previous Experience at Podium
Before her current role, Kelli Rutledge worked at Podium as an Account Development Manager from 2019 to 2020. During her time in this position, she was responsible for identifying potential clients and developing strategies to engage them. Her work contributed to the growth of Podium's client base and helped establish strong relationships with new customers.
Experience at South Mountain Community Church
Kelli Rutledge served as the Executive Assistant Office Manager at South Mountain Community Church from 2014 to 2019. In this capacity, she managed administrative tasks, supported church operations, and assisted in coordinating events. Her role involved working closely with church leadership and volunteers to ensure smooth day-to-day operations.
Career at CarMax
Kelli Rutledge began her career as a Sales Associate at CarMax, where she worked from 2009 to 2012. In this role, she engaged with customers to understand their needs and facilitated the vehicle purchasing process. Her experience in sales provided her with valuable skills in customer interaction and service.
Professional Background
Kelli Rutledge has a diverse professional background that spans various roles in customer service and administration. Her career includes significant experience in managing client relationships and supporting organizational operations. Kelli's work history reflects her commitment to enhancing customer experiences and contributing to team success.