Liany Holdsworth
About Liany Holdsworth
Liany Holdsworth is an Onboarding Manager at Podium, where she has worked since 2023. She holds a Bachelor's degree in Exercise Science from Brigham Young University and has previous experience as a Project Manager at the university's Marriott School of Business.
Work at Podium
Liany Holdsworth serves as the Onboarding Manager at Podium, a position she has held since 2023. In this role, she monitors customer usage to identify and resolve issues during the implementation phase, which enhances customer satisfaction. She is responsible for managing integration fulfillment processes, ensuring streamlined account connections for new customers. Liany also develops tailored team training programs for multiple locations within a single account, facilitating successful customer onboarding.
Education and Expertise
Liany Holdsworth earned her Bachelor's degree in Exercise Science from Brigham Young University, where she studied from 2016 to 2022. Her educational background provides her with a solid foundation in understanding human performance and health, which may contribute to her approach in customer onboarding and training.
Background
Before joining Podium, Liany Holdsworth worked at Brigham Young University Marriott School of Business as a Project Manager from 2019 to 2022. During her three years in this position, she gained experience in project management, which likely equipped her with skills applicable to her current role in onboarding and customer integration.
Achievements
In her current role at Podium, Liany Holdsworth has developed tailored team training programs for various locations within a single account. This initiative is aimed at ensuring successful customer onboarding, demonstrating her commitment to enhancing customer experiences and operational efficiency.