Rana Saeed
About Rana Saeed
Rana Saeed is a Sales Development Representative at Podium, where he has worked since 2021. He has a background in customer service and business management, with previous roles at IBEX, NZ Technologies, KeepTruckin, and G4S across various locations including Pakistan and the United Kingdom.
Work at Podium
Rana Saeed has been employed at Podium as a Sales Development Representative since 2021. In this role, he focuses on generating new business opportunities and engaging with potential clients. His position involves utilizing his communication skills to effectively convey the value of Podium's services to prospective customers. Based in Utah, United States, he has contributed to the company's growth in the competitive market of customer engagement solutions.
Previous Experience in Customer Service
Before joining Podium, Rana Saeed worked in various customer service roles. He served as a Customer Service Executive at IBEX from 2017 to 2019, where he developed skills in managing customer inquiries and providing support. Prior to that, he worked at NZ Technologies in a similar capacity for 10 months in 2016. His experience in these positions has equipped him with a strong understanding of customer needs and effective communication strategies.
Background in Security and Management
Rana Saeed has a diverse professional background that includes working as a Security Supervisor at G4S in Birmingham, United Kingdom, from 2012 to 2014. This role involved overseeing security operations and ensuring safety protocols were followed. Additionally, he studied Business Management at Cambridge Western Academy in Birmingham, UK, which provided him with foundational knowledge in business principles and practices.
Education and Training
Rana Saeed's educational background includes studies at Government College Township in Lahore, where he completed his FSc in Pre-Medical Studies from 2007 to 2009. He later pursued Business Management at Cambridge Western Academy in Birmingham, UK, from 2011 to 2012. This combination of studies has contributed to his expertise in both customer service and business management.
Skills and Expertise
Rana Saeed possesses strong communication skills and proficiency in English, which are essential for his roles in customer support and sales development. His expertise extends to the outsourcing and offshoring industry, particularly in customer service roles. Additionally, he has a background in data entry, which enhances his efficiency in managing customer information and supporting business operations.