Shauna Schanck
About Shauna Schanck
Shauna Schanck is an Onboarding Customer Success Manager at Podium, based in Santa Barbara, California. She holds a Bachelor's degree in Communication and Media Studies from California State University Channel Islands and has experience in customer service and administrative roles.
Work at Podium
Shauna Schanck serves as an Onboarding Customer Success Manager at Podium. She has been with the company since 2022, contributing to customer success initiatives. In her role, she focuses on ensuring a smooth onboarding experience for new clients, utilizing her skills in communication and customer service. Her creative approach to customer success management helps enhance client relationships and satisfaction.
Education and Expertise
Shauna Schanck graduated from California State University Channel Islands with a Bachelor's degree in Communication and Media Studies. She studied there from 2018 to 2020, gaining knowledge and skills that support her career in customer success management. Her educational background provides a solid foundation for her work in effectively communicating with clients and understanding their needs.
Background
Shauna Schanck is based in Santa Barbara, California. She has a diverse work history that includes roles in customer service, administration, and social media. Prior to her current position at Podium, she worked at Skate One Corporation as a Customer Service Representative and at OSI Global IT as a Purchaser. Her experience spans various industries, contributing to her well-rounded skill set.
Previous Work Experience
Before joining Podium, Shauna Schanck held several positions that enhanced her professional experience. She worked as a Customer Service Representative at Skate One Corporation for eight months in 2021. Additionally, she served as an Administrative Assistant at J O J X for three months in 2019 and completed a three-month internship as a Social Media Intern at [IN]LARKIN in 2020. These roles have equipped her with valuable skills in customer interaction and administrative support.