Sonia Assilamehoo
About Sonia Assilamehoo
Sonia Assilamehoo is a Product Support Specialist currently employed at Podium, having previously held various roles at The University of Toledo, including Outreach Coordinator and Social Media Intern. She earned a Bachelor's degree in Communication and Marketing from The University of Toledo, where she also gained experience in teamwork and professional development.
Current Role at Podium
Sonia Assilamehoo serves as a Product Support Specialist at Podium, a position she has held since 2022. In this role, she is responsible for assisting customers with product-related inquiries and ensuring a positive user experience. Her work involves troubleshooting issues, providing guidance, and facilitating effective communication between the company and its clients. Sonia's experience in customer support contributes to her ability to address diverse customer needs efficiently.
Previous Experience at The University of Toledo
Sonia Assilamehoo held multiple roles at The University of Toledo, contributing to her professional development. She worked as a Student Experience Associate for four months in 2019, where she focused on enhancing student engagement. Additionally, she served as an Outreach Coordinator from 2019 to 2020 for eight months, managing outreach initiatives. Her role as a Social Media Intern in 2019 for five months involved developing skills in social media management and promotions. She also interned in the Athletic Department as a Promotion & Marketing Intern in 2018 for seven months.
Experience at TTEC
Sonia Assilamehoo worked at TTEC as a Customer Success Associate from 2021 to 2022 for three months. In this role, she focused on ensuring customer satisfaction and supporting clients in utilizing the company's services effectively. Her experience at TTEC enhanced her customer service skills and provided her with insights into client relationship management.
Education and Academic Background
Sonia Assilamehoo earned her Bachelor's degree in Communication and Marketing from The University of Toledo, completing her studies from 2016 to 2021. She graduated in December 2020, focusing on building and maintaining rewarding relationships in her career. During her time at university, she participated in various organizations that provided her with teamwork experience and opportunities for professional development.
Skills in Social Media and Management
While studying at The University of Toledo, Sonia Assilamehoo developed skills in social media, promotions, and management. Her academic and internship experiences allowed her to gain practical knowledge in these areas, which she applies in her current role at Podium. These skills are essential for engaging with customers and promoting products effectively.