Wes Diego
About Wes Diego
Wes Diego serves as the Onboarding Manager 3 at Podium in Lehi, Utah, where he has worked since 2021. He has extensive experience in various roles at Mood Media and other companies, focusing on customer support and account management.
Work at Podium
Wes Diego has been serving as Onboarding Manager 3 at Podium since 2021. In this role, he is responsible for overseeing the onboarding process for new clients, ensuring a smooth transition and integration into Podium's services. His position is based in Lehi, Utah, where he has contributed to the company's growth and client satisfaction over the past three years.
Previous Experience at Mood Media
Wes Diego held multiple positions at Mood Media from 2015 to 2020. He began as Tier 2 Tech Support - Client Satisfaction, where he focused on resolving client issues. He then transitioned to Quality Assurance Specialist for four months in 2016, followed by a role as Consultant, Visual Solutions for seven months. He later served as Visual Consultant Supervisor for three years, and finally as International Affiliates Account Manager for five months before moving on.
Experience at InVue
Wes Diego worked at InVue as a Customer Support Specialist from 2020 to 2021. In this position, he provided support to customers, addressing inquiries and resolving issues related to InVue's products and services. His experience in customer support contributed to his skills in client relations and service management.
Education and Training
Wes Diego studied at Rowan-Cabarrus Community College, where he earned an Associate's degree. His education spanned from 2012 to 2016, providing him with foundational knowledge and skills that have supported his career in various roles across different companies.
Early Career at City of Concord
Wes Diego began his career as a Water Treatment Plant Operator for the City of Concord, NC, from 2014 to 2015. In this role, he was responsible for overseeing water treatment processes, ensuring compliance with safety and quality standards. This position marked the start of his professional journey before transitioning to roles in the private sector.