Prepared
Prepared provides AI-powered solutions for 911 call centers, including the innovative Prepared Assist technology, which enhances call processing, translation, and field responder safety.
Services
Prepared provides AI-powered solutions for 911 call centers to enhance efficiency and safety. Their portfolio includes features that streamline call processing, such as real-time quality assurance, call transcripts, and keyword triggers. Translating text in over 140 languages and audio in 19 languages, their technology reduces the need for interpreters. They offer multiple packages, including Starter, Plus, Pro, and Unlimited, catering to diverse needs with various features and capabilities.
Products
Prepared offers several key products aimed at improving 911 call center operations. 'Prepared Assist' is an assistive technology for 911 that helps reduce call processing times and equips field responders with critical information. Another product, 'Prepared Live,' allows 911 callers to share live video with dispatch centers, enhancing situational clarity. 'Prepared OnScene' provides field responders with caller-provided insights to improve situational awareness and safety. 'FlockOS® 911,' powered by Prepared, delivers live 911 calls to patrol officers before they arrive on scene.
Compliance and Standards
Prepared's technology adheres to strict compliance and standards, ensuring the highest level of trust and security. Their solutions comply with Criminal Justice Information Services (CJIS), Service Organization Control (SOC) 2 Type 2, and Health Insurance Portability and Accountability Act (HIPAA) standards. These certifications demonstrate their commitment to maintaining the integrity and confidentiality of the data handled within their systems.
Sector
Prepared operates within the public safety sector, specifically focusing on enhancing the capabilities of 911 call centers and field responders. By leveraging AI-powered solutions, the company aims to provide effective, lifesaving services and tools that improve situational clarity, translation, real-time quality assurance, efficiency, and field safety. Their technologies are trusted nationwide, being used in 48 states and partnering with over 7,000 emergency partners.
Mission
Prepared's mission is to build the most assistive technology for public safety, empowering 911 call centers and informing field responders. Their goal is to provide communities with effective, lifesaving services. Through their AI-powered solutions, they strive to enhance the overall effectiveness of emergency response, ensuring safer outcomes for citizens and responders alike.