Press Ganey
Press Ganey is a global leader in healthcare experience solutions, serving over 41,000 facilities with an advanced Human Experience (HX) platform and comprehensive consulting services.
Human Experience Conference HX25
Press Ganey hosts the Human Experience Conference (HX25) annually. This event serves as a platform for healthcare professionals to gather and discuss advancements in patient care and experience. The conference features keynote speakers, workshops, and networking opportunities, fostering a collaborative environment aimed at improving the overall human experience in healthcare.
Human Experience (HX) Platform Features
Press Ganey offers a comprehensive Human Experience (HX) platform tailored for the healthcare industry. Key features of this platform include continuous listening, crowdsourcing, digital feedback, digital rounding, and CAHPS & regulatory compliance. These tools are designed to enhance patient and employee experiences by providing actionable insights and improving overall care quality.
Advanced Analytics and Data Visualization
Press Ganey's HX platform utilizes advanced analytics, including machine learning, AI, predictive analytics, and natural language processing. These technologies enable the platform to deliver sophisticated data visualizations, interactive dashboards, and industry benchmarks. This functionality helps healthcare organizations to make data-driven decisions that improve patient and employee outcomes.
Wide Range of Healthcare Solutions
Press Ganey provides solutions across various aspects of healthcare, including brand growth, patient experience, health plan star ratings, employee experience, diversity, equity & inclusion, nursing excellence, and patient & workforce safety. By offering these diverse solutions, Press Ganey helps healthcare facilities enhance their services and foster a positive environment for both patients and staff.
Global Presence and Offices
Press Ganey serves more than 41,000 healthcare facilities worldwide, demonstrating its significant global presence. The company has offices in multiple U.S. locations, including Atlanta, Boston, Charlotte, Chicago, Fort Worth, Provo, South Bend, and West Palm Beach. Internationally, Press Ganey has offices in London, Sydney, and India. This extensive network allows Press Ganey to provide localized support and services to its global client base.