Arijit Basak
About Arijit Basak
Arijit Basak is a Senior Manager in Client Services and Research Solutions at Prodege, LLC, with over 12 years of experience in client servicing operations. He has previously worked at TCS e-Serve International Ltd., EXL Services, and Toluna, and holds an MBA in International Business and Operations from IMT Ghaziabad.
Current Role at Prodege
Arijit Basak serves as the Senior Manager for Client Services & Research Solutions at Prodege, LLC. He has held this position since 2017, contributing to the company's operations in Paris, Île-de-France, France. In this role, he oversees client servicing and research initiatives, leveraging his extensive background in operations and client management.
Previous Experience in Client Services
Prior to his current role, Arijit Basak worked at Toluna as a Team Lead in Research, Client Services, and Project Management from 2010 to 2017. He also held a position at EXL SERVICES PVT LTD as a Business Associate focused on Operations for British Telecom from 2007 to 2008. His early career included a role at TCS e-Serve International Ltd. in Client Services for Banking Operations from 2008 to 2010.
Educational Background and Specialization
Arijit Basak completed his MBA with a specialization in International Business and Operations at the Institute of Management Technology (IMT) Ghaziabad from 2010 to 2013. His academic background has equipped him with the skills necessary for effective client servicing and operational management in a global context.
Certifications and Professional Development
Arijit Basak holds a Six Sigma Yellow Belt certification from Tata Consultancy Services (TCS). This certification reflects his commitment to quality management and process improvement, which he applies in his current and previous roles in client services and operations.
Professional Experience Overview
With over 12 years of experience in client servicing operations, Arijit Basak has worked with multiple premier companies. His diverse experience spans various roles and responsibilities, allowing him to develop a comprehensive understanding of client needs and operational efficiencies.