Diane Yeung
About Diane Yeung
Diane Yeung serves as the Director of Customer Success at Prodege, LLC, a position she has held since 2017. She also works as an Attraction Operations Lead at Disneyland Resort, where she has been employed since 2003.
Work at Prodege
Diane Yeung has served as the Director of Customer Success at Prodege, LLC since 2017. In this role, she is responsible for overseeing customer engagement strategies and ensuring client satisfaction. Her tenure at Prodege spans seven years, during which she has contributed to the company's growth and customer relationship management initiatives. Prodege, based in El Segundo, California, focuses on providing innovative solutions in the digital marketing space.
Current Role at Disneyland Resort
Diane Yeung has worked at Disneyland Resort as an Attraction Operations Lead since 2003. With over 21 years of experience in this position, she manages daily operations of attractions, ensuring a high-quality experience for guests. Her long-standing commitment to Disneyland Resort highlights her expertise in customer service and operational management within a high-traffic entertainment environment.
Education and Expertise
Diane Yeung earned a Bachelor's Degree in Communication: Advertising from California State University, Fullerton, where she studied from 2003 to 2009. This educational background has equipped her with skills in communication strategies and advertising, which she applies in her professional roles. Her academic experience supports her capabilities in customer success and operational leadership.
Professional Background
Diane Yeung has a diverse professional background, combining her roles at Prodege and Disneyland Resort. Her experience in customer success and attraction operations reflects her ability to manage complex customer interactions and operational challenges. This dual experience in different sectors showcases her adaptability and commitment to enhancing customer experiences.