Jimmy Nguyen
About Jimmy Nguyen
Jimmy Nguyen is a Senior Customer Success Manager at Prodege, LLC, where he has worked since 2023. He has a background in compliance and fraud analysis, with previous roles at Amazon and Target, and holds degrees in Business Administration from Golden West College and Georgia Gwinnett College.
Work at Prodege
Jimmy Nguyen currently holds the position of Senior Customer Success Manager at Prodege, LLC, a role he has occupied since 2023. Prior to this, he served as a Compliance Analyst and Associate Manager (Fraud) for two years, starting in 2022. His earlier tenure at Prodege includes a year as Compliance Analyst, Lead (Fraud) from 2021 to 2022, and two years as a Compliance Analyst from 2019 to 2021. His extensive experience at Prodege highlights his commitment to customer success and compliance within the organization.
Experience at Amazon and Target
Before joining Prodege, Jimmy Nguyen worked at Amazon as an Assistant Retail Experience Manager from 2017 to 2018. His role involved enhancing the retail experience for customers. Additionally, he served as a Guest Service Team Leader at Target from 2016 to 2017, where he focused on customer service and team leadership. These positions contributed to his skills in customer engagement and service management.
Education and Expertise
Jimmy Nguyen has a solid educational background in Business Administration and Management. He studied at Georgia Gwinnett College from 2012 to 2014 and later attended Golden West College from 2016 to 2018. His academic pursuits have equipped him with foundational knowledge and skills relevant to his roles in customer success and compliance.
Background
Jimmy Nguyen completed his high school education at Malden High School, graduating in 2009. His early education laid the groundwork for his subsequent studies in business administration. His career trajectory reflects a consistent focus on customer service and compliance, demonstrating his adaptability and commitment to professional growth.
Professional Skills and Attributes
Jimmy Nguyen possesses a self-motivated attitude that drives him to exceed expectations and meet challenging goals. He demonstrates a creative and passionate approach to problem-solving, which enhances customer satisfaction and success. His strong ability to adapt to fast-paced environments is a key asset in his current role as a Senior Customer Success Manager.