Norman Jordan
About Norman Jordan
Norman Jordan is a Systems Administrator with extensive experience in IT management and support. He has worked in various roles across several companies and holds a BSIT from the University of Phoenix, specializing in disaster recovery and IT services.
Work at Prodege
Norman Jordan has been employed at Prodege, LLC as a Systems Administrator since 2011. His tenure at the company spans over 13 years, during which he has contributed to the IT infrastructure and support services in San Francisco, California. In this role, he applies his extensive knowledge in disaster recovery and IT services to enhance system reliability and performance.
Education and Expertise
Norman Jordan studied at the University of Phoenix, where he earned a Bachelor of Science in Information Technology (BSIT) from 2003 to 2005. His coursework included computer programming, IT project management, technical planning, and business case analyses. Additionally, he holds an Associate of Science (AS) in Computer Science from Phillips Junior College, completed between 1991 and 1993. He possesses a Microsoft Certified Systems Engineer (MCSE) certification and specializes in disaster recovery and IT services.
Background
Norman Jordan began his career as a Microsoft Windows Consultant at Forsythe from 1999 to 2000. He then served as a Systems Administrator at MSL from 1997 to 1999. Following this, he worked at Exodus Communications as a Systems Administrator, Help Desk Lead, and Desktop Lead from 2000 to 2003. After that, he held the position of IT Manager at BigByte Corp from 2005 to 2010. His diverse background in IT roles has equipped him with a comprehensive understanding of systems administration and support.
Achievements
Throughout his career, Norman Jordan has demonstrated expertise in building and refining IT support environments. He has a particular interest in migration projects, including Windows upgrades. His experience also encompasses working with ISO 9001 approved documentation processes, which underscores his commitment to quality and compliance in IT operations.