Wayne Tsai
About Wayne Tsai
Wayne Tsai is a Customer Success Manager with extensive experience in project management and Salesforce administration. He has worked for various organizations, including Parkinson's Resource Organization and Prodege, LLC, and holds a Bachelor of Arts in Sociology with an emphasis in Marketing from the University of California, Riverside.
Current Role at Prodege, LLC
Wayne Tsai serves as a Customer Success Manager at Prodege, LLC since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. His responsibilities include managing client relationships and providing support to optimize their experience with Prodege's offerings.
Experience at Parkinson's Resource Organization
Wayne Tsai has been working as a Salesforce Administrator at Parkinson's Resource Organization since 2020. His role involves managing Salesforce systems to support the organization's operations and improve efficiency. He has contributed to the organization for four years, enhancing their data management and customer relationship capabilities.
Professional Background in Project Management
Wayne Tsai has extensive experience in project management, having worked as a Senior Project Manager at Dynata from 2010 to 2016 and later as a Sr. Project Manager at Peanut Labs in 2016. His roles involved overseeing project execution, managing teams, and ensuring that deliverables met client expectations.
Educational Background
Wayne Tsai studied at the University of California, Riverside, where he earned a Bachelor of Arts in Sociology with an emphasis in Marketing. This educational background has equipped him with skills relevant to understanding consumer behavior and effective marketing strategies.
Salesforce Certification and Training
Wayne Tsai is a Salesforce Certified Administrator, having achieved this certification through his studies at Trailhead by Salesforce since 2020. His training has enabled him to effectively manage Salesforce platforms in various roles, enhancing his contributions to organizations he has worked with.