PRWT Services
PRWT Services offers a range of business process solutions including call services, document processing, and payment processing, with a focus on the healthcare, government, and transportation sectors.
Services Offered by PRWT Services
PRWT Services offers a diverse array of services including inbound and outbound call services, walk-in customer service centers, document processing (image capture, data extraction, and data entry), digital printing, payment processing (including electronic deposit), and mail intake using advanced technology. Additionally, they offer pick-pack and print fulfillment, managed print services, and facilities management. These services extend to various industries including healthcare, government, and transportation.
History of PRWT Services
PRWT Services was founded in 1988. Notable milestones include the acquisition of U.S. Facilities, Inc. in 2000, marking the first time a minority-owned firm acquired a publicly traded company. In 2008, the company acquired Cherokee Pharmaceuticals LLC from Merck & Co., Inc., becoming the first minority-owned manufacturer of pharmaceutical ingredients in the U.S., but sold it in 2010 to refocus on core business solutions and facilities management. By 2011, PRWT had expanded to 15 states and 23 cities with a workforce of 1,400 employees.
Key Partnerships and Awards
PRWT Services has achieved significant partnerships and recognition over the years. In 2012, they partnered with Xerox to support a New Payment Fare System for the Southeastern Pennsylvania Transportation Authority (SEPTA). That same year, they won a bid with the New Jersey Department of Revenue for tax return processing and partnered with Public Consulting Group to provide help desk support for the New York State Education Data Portal. PRWT was honored with the U.S. Conference of Mayors Excellence in Public/Private Partnership Award in 2001 and recognized by Black Enterprise as one of the 100 Largest Minority Controlled Corporations in 2011.
Sector-Specific Solutions
PRWT Services tailors its corporate solutions to meet the needs of the healthcare, government, and transportation sectors. For healthcare, services include mail intake, data entry, payment processing, digital printing, pick/pack, bulk mail, call center support, re-badging, onsite scanning, vendor management, managed print services, and claim processing. In government and public sectors, PRWT helps save public tax dollars through outsourcing solutions and manages operations for metropolitan parking authorities, toll and back-office operations, parking programs, surcharge collections, and public transit programs.
Commitment to Diversity and Inclusion
PRWT Services is committed to mentoring smaller minority, women, and veteran-owned firms through subcontracting agreements. This dedication is also reflected in their history of groundbreaking acquisitions and partnerships, along with their recognition as a leading minority-controlled corporation. Their long-standing focus on diversity and inclusion fosters an environment of growth and support within the industry.