Jane Zumot Macaulay
About Jane Zumot Macaulay
Jane Zumot Macaulay is a Senior Account Manager at Pulley, where she has worked since 2022. She holds a Master's degree in Elementary Education from San Jose State University and has transitioned from education to the tech industry, bringing strong skills in relationship management and project planning.
Work at Pulley
Jane Zumot Macaulay has been serving as a Senior Account Manager at Pulley since 2022. In this role, she focuses on managing client accounts and ensuring customer satisfaction. Her responsibilities include advocating for customers and integrating their feedback into company processes to improve overall customer experiences. Jane's experience in relationship management and strategic planning contributes to her effectiveness in this position.
Previous Experience at Triplebyte
Before joining Pulley, Jane worked at Triplebyte for two years, from 2020 to 2022, where she held various roles. She started as a Customer Success Associate, serving for five months, followed by a position as an Inside Sales Representative for seven months. Finally, she worked as an Account Manager for two years. Her diverse roles at Triplebyte allowed her to develop skills in customer advocacy and sales strategies.
Education and Expertise
Jane obtained her Master's degree in Elementary Education and Teaching from San Jose State University, where she studied from 2013 to 2015. Prior to that, she earned a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from the same institution, studying from 2011 to 2016. Her educational background in teaching has equipped her with strong communication and problem-solving skills, which she has successfully transitioned into the tech industry.
Background in Education and Transition to Tech
Jane transitioned from a career in education to the tech industry, leveraging her skills in relationship management and strategic planning. This shift demonstrates her adaptability and commitment to professional growth. Her passion for creative problem-solving and efficient project planning aligns well with the dynamic nature of startup environments.