Rasa
Rasa provides an advanced open-core Conversational AI framework for enterprises, featuring tools like Rasa Pro and Rasa Studio for building and managing AI assistants across various industries.
Company Overview
Rasa offers a state-of-the-art open-core Conversational AI framework known as Rasa Pro. The company provides a comprehensive platform designed to assist enterprises in building and managing AI assistants. Rasa's solutions target multiple industries, including financial services, healthcare, telecom, and travel & transport. The platform includes advanced features like CALM (Conversational AI with Language Models) and enterprise-grade security measures such as PII Data Management and Secrets Management.
Rasa Pro: Enterprise Conversational AI
Rasa Pro is an open-core Conversational AI framework for enterprises. The platform offers various features, including real-time markers, end-to-end testing, and observability through OpenTelemetry. Rasa Pro supports multi-channel customer experiences, integrating text and voice-based interfaces. The framework also allows for deep integration with existing CRMs and backend systems, providing a robust solution for complex procedures and multi-step processes.
Rasa Studio: No-Code Conversational AI Building
Rasa Studio is a no-code user interface designed to streamline the development of conversational AI assistants. This tool promotes effective cross-team collaboration, ensuring that non-technical team members can contribute to the AI development process. The intuitive interface simplifies the creation of AI assistants, making it accessible for organizations without extensive AI expertise.
Managed Services by Rasa
Rasa offers Managed Service options that handle the management of the Rasa Platform. These services provide significant benefits, including shorter time-to-value and a lower total cost of ownership. Managed Service options allow enterprises to focus on their core activities while Rasa takes care of the platform's operational aspects, ensuring optimal performance and up-to-date security measures.
Industries Supported by Rasa
Rasa's Conversational AI solutions support a wide range of industries, including financial services, healthcare, telecom, and travel & transport. The platform's flexibility and customizability make it suitable for different industry needs. Leading companies like Deutsche Telekom, T-Mobile, and Lemonade use Rasa's AI assistants to handle customer support, automate routine tasks, and enhance the customer experience.