Ratepay
Ratepay offers white-label Buy Now, Pay Later (BNPL) solutions with customizable payment options and AI-based fraud detection, serving the DACH region and the Netherlands.
Services
Ratepay offers white-label Buy Now, Pay Later (BNPL) solutions designed for a range of payment options including purchase by invoice, instalments, and direct debit. These solutions are available to both B2C and B2B transactions. The company provides a comprehensive suite of services including integration, customer service, and debt collection. Ratepay also ensures data security and compliance with GDPR and other regulations, backed by a high level of service and support including personal account managers for merchants.
Payment Solutions
Ratepay’s payment solutions are tailored to merchants' needs through a modular system that allows for customization. They offer flexibility in payment terms and conditions and a 100% payout guarantee to merchants. The solutions include a range of methods such as invoice purchase, instalment purchase, and direct debit. Additionally, Ratepay provides a reseller model for payment service providers and marketplaces, enabling partners to integrate Ratepay’s flexible payment solutions seamlessly.
Technology and Risk Management
Ratepay employs AI-based real-time risk analysis to detect and prevent fraud. This advanced technology ensures secure and reliable transactions for merchants and customers alike. The AI systems are designed to offer real-time insights and adjustments, making the payment process not only secure but also efficient. The company’s focus on security and compliance underscores its commitment to maintaining high standards in data management and transaction integrity.
Key Partnerships
Ratepay partners with several major brands, including Zara, Eurowings, and Flyeralarm. These partnerships enhance the reach and reliability of Ratepay’s payment solutions, allowing merchants to offer trusted payment options to their customers. The company’s white-label approach ensures that customers remain within the merchant’s brand environment during the payment process, enhancing brand loyalty and customer experience.
Sustainability Initiatives
Ratepay is committed to sustainability through initiatives focused on emissions management, biodiversity, and social projects. The company’s sustainability efforts reflect its broader corporate responsibility strategy, aiming to reduce environmental impact and contribute positively to society. These initiatives demonstrate Ratepay’s commitment not just to financial growth but also to sustainable and ethical business practices.
Company History
Established in 2009, Ratepay has grown to become a key player in the BNPL market in the DACH region (Germany, Austria, Switzerland) and the Netherlands. Originally a subsidiary of the Otto Group, Ratepay is now part of Advent International and Bain Capital within the Nexi network. This ownership structure has provided the company with resources and strategic direction to expand its offerings and reach.
Customer Portal: MyRatepay
Ratepay provides a customer portal called MyRatepay, which allows users to manage their orders and payments efficiently. The portal is designed to offer a seamless user experience, enabling customers to keep track of their payment schedules, view transaction histories, and manage their payment preferences. MyRatepay serves as a central hub for customer interactions and enhances transparency and convenience in managing BNPL transactions.