Redux
Redux specializes in managed AWS and Azure services, near and offshore staff augmentation, and provides 24/7 cloud support with a global operations center.
Services Provided by Redux
Redux specializes in finding solutions related to AWS and Azure, offering managed services that include architecture design, migration assistance, monitoring, and complete management. They also provide 24/7 cloud support and ensure a personalized white-glove treatment tailored to clients' unique needs. Redux's service level response times average 15 minutes, with SLA guarantees ranging from 1-hour to 15-minute first response times.
Company History
Redux began in 2004 as Network Redux, initially offering cloud, web, and reseller hosting services. Over time, the company expanded its offerings and took on its current name, Redux. They are headquartered in Portland, Oregon, and operate globally with services available 24/7/365. Today, Redux has operations in six countries and five different time zones.
Global Operations and Talent Pool
Redux operates a global operations center with professionals in the U.S., Latin America, and the Asia Pacific. They provide near and offshore staff augmentation, specializing in software developers and data engineers. Redux ensures access to talent in multiple regions, including Argentina, Colombia, and the Dominican Republic, providing consistent flat monthly rates for these services, including salaries, taxes, insurance, and management services.
Cost Management and Pricing Structure
Redux offers a flat monthly rate model with no setup, onboarding, or surprise expenses. This pricing model includes all costs, such as salaries, taxes, insurance, and management services. Their cost-efficient AWS and Azure solutions leverage 24/7 engineering resources, often proving to be more affordable than hiring a full-time engineer. Additionally, they provide more comprehensive support than AWS and Azure Premium Support.
Client Solutions and Support
Redux has been providing agile solutions and top talent to over 100 clients worldwide. They offer a complete human resources solution, handling everything from recruiting to payroll and insurance. Their fully managed hiring process ensures the ongoing success and satisfaction of team members. Redux is known for their excellence in cloud service automation, including cloud architecture and DevOps automation.