Andrew Hoyt
About Andrew Hoyt
Andrew Hoyt is a Technical Support Manager at Redwood Trust, Inc., where he has worked since 2020. He previously served as a Sr Systems Administrator at Outreach, Inc. for six years and holds a Bachelor's degree in Information Technology from Colorado State University.
Work at Redwood Trust
Andrew Hoyt serves as the Technical Support Manager at Redwood Trust, Inc. since 2020. In this role, he is responsible for overseeing technical support operations and ensuring efficient service delivery. His focus includes optimizing systems and processes to enhance user experience and operational efficiency. Hoyt's contributions have been instrumental in maintaining high standards of technical support within the organization.
Previous Experience at Outreach, Inc.
Prior to his current position, Andrew Hoyt worked at Outreach, Inc. as a Senior Systems Administrator from 2014 to 2020. During his six years there, he managed various IT systems and infrastructure projects. His role involved troubleshooting, system maintenance, and implementing solutions that improved overall system performance.
Education and Expertise
Andrew Hoyt earned a Bachelor's degree in Information Technology from Colorado State University, where he studied from 2010 to 2014. His academic background provided him with a solid foundation in IT principles and practices, which he has applied throughout his career in various technical roles.
Technical Achievements
Throughout his career, Andrew Hoyt has successfully executed several technical initiatives. He planned and executed an in-house software upgrade aimed at minimizing costs and reducing business downtime. Additionally, he designed and implemented wireless bridges to enhance connectivity between multiple facilities. His work on virtual desktops resulted in significant capital and operational expenditure savings for his employers.