RelateCare
RelateCare provides Access & Revenue Cycle Solutions, Care Coordination & Clinical Solutions, and Healthcare Consulting services to various health systems in the US, with a strong focus on secure, efficient, and patient-centered care.
Services
RelateCare provides a broad range of services focused on Access & Revenue Cycle Solutions, Care Coordination & Clinical Solutions, and Healthcare Consulting. The company offers virtual clinical support solutions that seamlessly integrate with healthcare teams and manages patient appointment needs through a highly experienced call center operation. RelateCare's services also include 24/7 patient contact centers, post-discharge call back programs, and Nurse Triage services, ensuring systematic, high-quality healthcare advice around the clock.
Partners
RelateCare partners with several large health systems across the United States, including academic medical centers and children's hospitals. Notably, RelateCare collaborates with four of the top ten ranked hospitals in the country. A long-standing partnership with Stanford Medicine Children’s Health, established in 2013, highlights RelateCare's trusted role in providing healthcare solutions. The company also exhibits at significant healthcare events like Arab Health in Dubai, demonstrating its global industry engagement.
Locations
RelateCare operates from multiple locations worldwide, with offices in Waterford and Tralee in Ireland; Cleveland and Little Rock in the USA; and Krakow in Poland. This international footprint allows RelateCare to employ over 1,400 staff members across both Ireland and the USA, delivering reliable healthcare solutions and services across different regions.
Healthcare Consulting
RelateCare offers extensive healthcare consulting services aimed at diagnosing issues, improving workflows, and enhancing efficiencies within healthcare systems. This includes comprehensive assessments and tailored strategies to help healthcare institutions optimize their operations and deliver better patient outcomes. The consulting services are an integral part of RelateCare's commitment to value-added change in the healthcare industry.
Community Engagement
RelateCare is actively involved in community and charity partnerships, supporting a variety of causes such as Autism Assistance Dogs and mental health events. The company supports health promotion and preventative programs, including Smoking Cessation and Breastfeeding Promotion. Additionally, RelateCare has a vibrant Employee Engagement Committee that organizes regular events and activities to foster a positive work environment and community spirit.