Retell AI
Retell AI, formerly known as Adam Translate, is a San Francisco-based company specializing in conversational Voice AI technologies. It offers solutions like AI-powered call agents and voice-enabled apps, aiming to enhance user experience and reduce system setup times.
Company History
Retell AI, initially known as Adam Translate, is a company based in San Francisco, CA. The company rebranded itself to better reflect its mission and services. Retell AI was part of Y Combinator’s W24 batch, a significant milestone symbolizing its growth and acceptance in the tech community. With a focus on AI-driven conversational voice technology, Retell AI aims to revolutionize user experiences with Voice AI, making interactions more natural and seamless.
Industry and Target Markets
Operating within the B2B sector, Retell AI specializes in providing AI-powered voice services. Their offerings are optimized for various industries and can be integrated into any product, making them versatile. Their main target regions include the United States and Canada, where they cater to businesses looking to enhance their voice AI capabilities. The company's focus lies in reducing Voice AI setup times and improving conversational quality to eliminate awkward interactions and robotic voices.
Products and Services
Retell AI offers a range of products and services designed to improve voice-enabled applications. Their conversational Voice API allows for seamless integration of LLM into various products, providing lifelike AI call agents and voice-enabled coaching apps. They aim to simplify Voice AI system setup from months to just one day. Additionally, they offer a no-code playground for easy API testing, alongside detailed documentation and tutorials for developers to facilitate smooth integration.
Pricing and Plans
Retell AI adopts a flexible pricing model to accommodate different business needs. Their pay-as-you-go pricing offers 10 minutes of free access, making it accessible for small businesses and startups. For larger companies with specific requirements, they offer an enterprise plan, ensuring scalability and customization. This tiered approach allows businesses of all sizes to benefit from their advanced voice AI technologies.
Customer Success Stories
One notable customer success story features Avvy Tech's AI Recruiting Assistant, Avvy-anna. This case highlights how Retell AI’s technology can be successfully integrated into real-world applications to streamline recruiting processes. By leveraging Retell AI's conversational Voice API, Avvy-anna enhances the recruiting experience, making it more efficient and effective.
Technological Advancements and Updates
Retell AI constantly updates its technology to meet the evolving needs of its clients. Recent changelog entries include new TTS (Text-To-Speech) options and enhanced features like voice temperature control and back channeling. The company introduced Deepgram as a new TTS provider and added more voice choices from 11labs. Furthermore, they updated their Python backend to use FastAPI for improved performance and their web frontend SDK to facilitate easier integration.