Revinate
Revinate provides hospitality-specific solutions for guest engagement, marketing, reservation sales, and feedback management, serving over 12,000 hotels globally.
Company Overview
Revinate provides hospitality-specific solutions tailored for guest engagement, marketing, reservation sales, and feedback management. Their comprehensive offerings are designed to help hotels drive direct revenue and increase profitability from day one. With offices in Palo Alto, California; Amsterdam; and Singapore, Revinate supports more than 12,000 hotels globally. Their solutions enhance guest experiences and optimize hotel operations.
Revinate Products
Revinate offers a range of products focused on different facets of hotel management. Revinate Guests serves as a mission control for guest profiles, enabling personalized services. Revinate Marketing is designed to power revenue through highly segmented email campaigns. Reservation Sales converts leads via voice channels. Revinate Ivy provides ongoing communication with guests through a messaging solution. Guest Feedback centralizes review and feedback management. RezForce is a contact center solution aiming at maximizing phone bookings with a booking accuracy rate of 99.9%.
Revinate Marketing Solutions
Revinate Marketing focuses on driving revenue through email marketing. Their sophisticated segmentation results in a 73% higher revenue per recipient. The solution allows hotels to tailor messages to different guest segments, enhancing engagement and conversion rates. With features designed to maximize impact, Revinate Marketing is a pivotal tool for hoteliers aiming to boost their direct booking revenue.
Revinate Guest Engagement
Revinate's guest engagement solutions include Revinate Ivy, a messaging service with a 98% open rate within 2 minutes. This tool allows hotels to engage with guests throughout their journey, improving satisfaction and loyalty. Their voice-based Reservation Sales solution reports a 20% average increase in revenue. Furthermore, their Guest Feedback tool delivers a 409% increase in new review volume on TripAdvisor by consolidating review management.
Educational Resources and Community
Revinate provides various educational resources, including webinars, podcasts, and certification training tailored for hospitality professionals. Their partner ecosystem features integrations with leading hotel technology providers. They also host an annual conference called Navigate, which offers training sessions and networking opportunities for industry professionals. These resources are part of Revinate's commitment to advancing industry knowledge and best practices.