rift
Rift, formerly known as Archipelago, is a B2B company based in San Francisco, specializing in email automation and deliverability solutions for sales and growth teams across the United States and Canada.
Company History
Rift, previously known as Archipelago, operates out of San Francisco, CA, USA and also supports remote working arrangements. As a member of the Y-Combinator W23 batch, Rift has steadily grown within the B2B sales sector. Despite its small team size of 3, Rift collaborates with notable brands like Latchel, Boom and Bucket, Twingate, and Pulley.
Services
Rift offers a platform tailored for sales and growth teams to streamline their email outreach and deliverability efforts. Their services include setting up cold email infrastructure, ensuring emails do not land in spam, and providing 1:1 assistance in writing effective sales emails. Additional features include tools for sending emails, calling customers, and scheduling meetings, as well as email warming and verification.
Security and Compliance
Rift is committed to exceeding global privacy and data protection standards. They use various security technologies to safeguard personal information and employ third-party PCI-compliant service providers for credit card processing. All emails sent through their platform are compliant with applicable laws, with unsubscribe mechanisms in place. Rift also adheres to the Google API Services User Data Policy, including Limited Use requirements.
Email Automation and Deliverability
Rift’s platform combines email automation and deliverability, empowering sales teams to close more deals efficiently. The platform enables the creation of personalized and automated email campaigns, ensuring messages are sent at optimal times. Rift’s email infrastructure management ensures DNS records are set correctly and domain reputation is maintained, while unlimited email warming and verification services enhance deliverability and reach.
Customer Support and Onboarding
Rift offers extensive support for their clients, featuring sales consulting, easy onboarding, and fast support services. Their average response rate is under 10 minutes during US business hours, ensuring timely assistance. These services aim to facilitate seamless integration and effective use of their platform for sales and growth teams.