River Hospital
River Hospital, located in Alexandria Bay, NY, offers a comprehensive range of medical services including primary care, same day surgery, emergency services, and outpatient care. Recognized as one of the top 20 critical access hospitals in the nation, it provides high-quality care accessible by both boat and car.
Services Offered by River Hospital
River Hospital provides a comprehensive range of medical services, including inpatient care, emergency services, and outpatient services. The hospital's offerings encompass primary care, ambulatory surgery, behavioral health, cardiopulmonary services, infusion services, laboratory services, physical therapy, radiology, and rehabilitation services for the St. Lawrence River Communities. River Hospital also offers specialized outpatient procedures, including medication infusion, blood transfusion, and phlebotomy through the Ambulatory Surgical Unit.
Primary Care Services at River Family Health Center
River Hospital's River Family Health Center offers a variety of primary care services geared towards the entire family. This facility delivers comprehensive medical care including routine check-ups, chronic disease management, and preventive services. The center is an integral part of the hospital’s effort to provide accessible and continuous healthcare to the Alexandria Bay community.
Convenient Care and Outpatient Services
River Hospital’s Convenient Care services provide same day non-emergency appointments for patients. These services are accessible by calling 315-482-1125 for scheduling. In addition to primary care, the hospital’s outpatient services include diagnostic testing such as 3D mammography, CT scans, ultrasound, and bone densitometry, as well as various rehabilitation programs.
Behavioral Health and Specialized Care Programs
River Hospital offers extensive behavioral health services, including outpatient programs for active duty military personnel through the River Post-Traumatic Stress Services program. The hospital also collaborates with Alexandria Central School to provide school-based mental health services. Additionally, chronic care management programs are available for Medicare patients with multiple chronic conditions under the CareHarmony care coordination service.
Telehealth and Patient Support Services
River Hospital provides telehealth services to established patients, ensuring continued care remotely. The hospital also supports patients with disabilities through various assistive and communication aids. Financial assistance and facilitated enrollment are provided for uninsured or underinsured patients. Furthermore, the Patient and Family Advisory Council is in place to enhance the quality of care and patient experience.