Rocket Companies
Rocket Companies is a Detroit-based fintech firm specializing in mortgage, real estate, and financial services, known for its flagship business, Rocket Mortgage, which pioneered the fully digital mortgage experience.
Company Overview
Rocket Companies is a fintech company based in Detroit, specializing in mortgage, real estate, and financial services. Since its founding in 1985 as Rock Financial, the company has grown significantly and moved its headquarters to downtown Detroit in 2010. Rocket Companies went public on the New York Stock Exchange under the ticker symbol RKT in August 2020. The organization has provided over $1.6 trillion in home loans and has been involved in a range of community and philanthropic efforts through its Rocket Community Fund.
Rocket Mortgage
Rocket Mortgage, the flagship business of Rocket Companies, became the first end-to-end completely digital mortgage experience in 2015. The company has closed more than $1.7 trillion in home loans since 1985 and services more than 2.5 million families’ mortgages every month. Rocket Mortgage boasts a net client retention rate of 97% over the 12 months ended December 31, 2023. The brand has received 21 accolades in J.D. Power’s client service studies and was named the best overall mortgage lender of 2023 by The Wall Street Journal and the best mortgage lender for customer service by Money.com.
Amrock
Amrock, a division of Rocket Companies, is the nation's largest provider of title insurance, property valuations, and settlement services. The company has closed more than a million mortgages using its eClosing technology. Amrock plays a crucial role in the end-to-end mortgage process, supporting Rocket Companies’ commitment to innovation and efficiency in real estate transactions.
Rocket Money
Rocket Money, another key business under Rocket Companies, has saved its members a combined $490 million in canceled subscriptions and more than $1 billion overall since its founding in 2015. The service is designed to help individuals manage their finances through subscription cancellation and other financial tools. Rocket Money exemplifies Rocket Companies' dedication to providing comprehensive financial solutions to its customers.
Community Involvement
Rocket Companies has made significant contributions to communities through the Rocket Community Fund, donating more than $200 million to community organizations and programs. Team members have also collectively spent over 1 million hours volunteering in their communities. These efforts highlight the company’s commitment to social responsibility and community development, positioning it as a key player not only in the financial sector but also in community engagement.
Industry Recognition
Rocket Companies has consistently received industry recognition for its workplace culture and customer service. It has been included on Fortune’s list of the '100 Best Companies to Work For' for 21 consecutive years and recognized as one of the best workplaces for parents by Fortune Magazine since 2016. Rocket Mortgage has garnered numerous accolades, such as the best overall mortgage lender of 2023 by The Wall Street Journal and best mortgage lender for customer service by Money.com. These recognitions underscore the company's commitment to excellence and employee satisfaction.