RocketRez
RocketRez offers a comprehensive ticketing and operations software platform for tours and attractions, enhancing guest experiences and supporting various industries with features like dynamic pricing, business intelligence tools, and omnichannel sales.
Services
RocketRez provides a comprehensive ticketing and operations software platform tailored for tours and attractions. The platform includes features such as ticketing, food and beverage management, retail and inventory, staffing, and event management. Business intelligence tools help with reporting and dynamic pricing, enhancing strategic decision-making. The platform also supports marketing efforts with communications, pricing and promotions, and customizable checkout options. Event management tools are provided for organizing private events, weddings, charters, group bookings, and more.
Industries Served
RocketRez caters to a variety of industries including aquariums, attractions, boat tours, museums, water parks, wildlife parks, and zoos. The platform’s versatile design supports various operational needs across these sectors, ensuring effective management and exceptional guest experiences. Industries benefit from integrated tools for inventory management, ticketing, staffing, and customer engagement.
Guest Experience Enhancements
RocketRez is dedicated to enhancing guest experiences through several advanced features. The RocketPass mobile app allows guests to access their itinerary, tickets, and real-time notifications, streamlining the visit experience. The platform also supports memberships, turning one-time visitors into lifetime members with recurring billing and contact management. Additionally, the integrated photo system enables guests to capture and share memories. Omnichannel sales ensure seamless ticket purchasing through various channels including in-person, online, kiosks, and OTAs.
Technology Integrations
RocketRez offers integrations with best-in-class technology vendors, enhancing its platform capabilities in areas such as payments, distribution, advertising, communication, and pricing. These integrations ensure that clients can leverage advanced technological tools to optimize their operations and marketing efforts. The platform also supports dynamic pricing based on real-time demand, optimizing revenue opportunities.
Company Locations and Team
Headquartered in Steinbach, MB, Canada, RocketRez also maintains an office in Winnipeg, MB, Canada. The company operates with a remote-first team spread across North and South America, allowing a diverse and flexible workforce. RocketRez emphasizes customer training and engagement through its learning lab and provides comprehensive support via a dedicated help center. The company also runs a partners program to collaborate with other businesses and enhance service offerings.